08 Sep 2010 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 DNS (14)
 e-Mail (32)
 Web Hosting (1)

 Articles
 iPhone update 3.1
 We've had a number of customers ask us whether they should update their iPhones to the latest 3.1 OS version because they've seen reports on the internet that it breaks the connection to Exchange specifically if it's applied to an older non 3Gs device.
 iPhone iOS4 connection issues
  ******* IMPORTANT UPDATE - Originally POSTED 26th June 2010 *******
 How do I Flush DNS?
 Most DNS clients cache the results of name resolution requests. This speeds up name resolution if multiple lookups are done to the same address, such as is common when browsing the web or sending email. Sometimes a bad or out of date DNS entry wil
 SRV records, what are they for and how are they added.
 With Exchange 2007 Microsoft introduced the ability to have Outlook 2007 automatically configure itself based on entering an email address and a password alone via a process known as the autodiscovery service. They also changed the way Outlook locates
 ***** IMPORTANT ***** Authenticated SMTP send information
 Due to the large volumes of spam that have been doing the rounds of late a lot of ISP's are now restricting the use of SMTP port 25 for use only by email accounts held on their servers. This is a move in the right direction in our opinion and should be a
 Configuring Your MX Records: FastHosts
 Actually FastHosts don't do this properly as they don't do MX records in any way that could be considered compliant. We'd reccomend that you consider transferring your DNS to someone else instead. Before you do though and to make sure mail will stil
 Outlook startup problem
 A few users have had a strange problem with Outlook not starting properly and displaying an error dialog stating. "Cannot start Microsoft Office Outlook. Cannot open the Outlook window." On research we've found that doing a command line start of Out
 IP address changes
 We've been making some changes to our infrastructure that has necessitated the changing of our server IP addresses. For the vast majority of our customers this has no effect on the service and no further changes are necessary as they use our host-names
 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Main Categories
 Search
Home | Register | Submit a Ticket | Knowledgebase | News | Downloads
Language:

Help Desk Software By Kayako SupportSuite v3.11.01